General Admission tickets cannot be exchanged or refunded unless the event is cancelled or re-scheduled.
Bed, Table and Sofa Deposit (and other fees paid at the time of booking) is non-refundable unless the event is cancelled or re-scheduled.
You can, however contact us up to 14 days before the event (and your balance payment being due) to discuss options to move your booking should you be unable to attend on that specific date.